Agape love- love as an action or behavior
Patience- showing self control
Leader must model good behavior to create an environment that is safe for people to make mistakes.
Discipline same root as disciple meaning to teach or train.goal of discipline is to correct or change a behavior, to train the person not punish them. It does not need to be an emotional event.
Kindness- giving attention, appreciation and encouragement. Pay attention to people by actively listening to them which requires a disciplined effort to silence the internal conversations in our mind. It requires sacrifice to see and feel things as the speaker says them. It requires empathy, being fully present.
Praise- needs to be sincere and specific
What gets reinforced, gets repeated.
Humility-being authentic and without pretense or arrogance
Authenticity the ability to be real with people, know it alls and arrogant leaders are a real turn off for most people
We need each other, arrogance and pride pretend we don't.
Respectfulness-treating others as important people
Being on time
2 messages sent when late:
1. Your time is more important than the other persons
2. The person you are meeting must not be very important because if they were you would have made sure to be on time.
Selflessness-meeting the NEEDS of others,even if it means sacrificing your own needs and wants
forgiveness- giving up resentment when wronged
Practice assertive behaviors with others- being open, honest, and direct with others but always done in a respectful manner
As a leader, if you are not able to let good the resentment it will consume you and render you ineffective.
Resentment destroys the human personality.
Honesty-being free from deception
Clarifying expectations for people, holding people accountable, being willing to give the bad news as well as the good news, giving people feedback, being consistent, predictable, and fair.
Leaders who do not hold their people accountable to a set standard are in effect thieves and liars.
Commitment-sticking to your choices
True commitment is avian about individual and group growth along with continuous improvement.
Our true character as the leader is revealed when we have to extend ourselves for the tough ones, when we are put in the crucible and have to live people we don't particularly like.
Love the verb:
The act or acts of extending yourself for others by identifying and meeting their legitimate needs.